Key benefits
We’ve seen a lot of the problems that could go wrong on your trip, from lost luggage to medical emergencies. We don’t want to scare you off from exploring the world, we just want you to return home safely with all your stuff. That’s why our TravelCare policy provides cover for those pesky unexpected events.
Includes cover for cancellation fees and prepaid travel costs if your trip is cancelled or changed due to an illness, injury or natural disaster. Plus, cover for additional costs to help you attend a special event including a wedding or sporting event.
Options to increase up to Unlimited
Options to increase up to Unlimited
Options to increase up to Unlimited
Options to increase up to Unlimited
Options to increase up to Unlimited
Options to increase up to Unlimited
Includes cover for transport, accommodation, meals, activities and tour costs if you cannot reach your next destination on time, or if you need to cut your trip short and return to New Zealand.
Cover for lost, stolen or damaged items and help to purchase essential items of clothing and personal effects, if your bags are delayed, misdirected or misplaced for 12 hours or more.
Includes cover to replace lost, stolen or damaged bank cards, travel documents and passports, and to replace lost or stolen cash.
Includes financial support for you or your loved ones if you’re injured whilst on your journey.
Payment towards any excess you must pay if the rental vehicle you hired is stolen or damaged. No excess applies.
Cover towards legal liability for damages, compensation and legal expenses. No excess applies.
This table is a summary of the TravelCare policy benefits and shows the maximum cover per journey (unless cover otherwise stated). Individual applies to one adult or child, or one adult and any dependent children. Family applies to two adults, or two adults and any dependent children. The excess you select applies per unexpected event (unless otherwise stated).
This page provides a summary of the key terms only. As with all insurance policies, terms and conditions apply. For our terms and conditions (including information about exclusions, excesses and sub limits) we recommend you read the Policy Document and COVID-19 endorsement.
Why choose us?
- You can buy travel insurance and submit a claim online - because we like to make things easier for you.
- You can get better value for less, because you don’t have to pay commission to a travel agent or insurance broker.
- You deal with us directly, even at claim time, because we underwrite our own policies. So you’ll never have to chase a company you don’t know and have never dealt with before, to follow up on your claim.
- You get access to our emergency assistance team, ready to assist you 24 hours a day, 7 days a week, no matter where you are in the world.
- You get peace of mind with our comprehensive cover, so you can relax knowing you and your family are covered for the unexpected.
If you have any queries about our cover, email us anytime, or call us on 0800 800 571 Monday – Friday, 8.30am – 7.00pm NZST/NZDT.