What our customers say about us

At Southern Cross Travel Insurance, we love listening to our customers. Here are just some examples of the awesome feedback you’ve shared with us.

"I have always used SCTI. I had never made a claim until this year. Knowing how most insurance companies work, I was worried about my claim. Needless to say, I shouldn’t have been worried. I worked with Lynne and everything got sorted. It was really great."
- Sarah, Auckland

"Thank you guys for always being there for me, I am a Southern Cross Member. After years of travelling in Australia, I had to make one claim (I got sick) and it was expeditiously dealt with. Keep up the great work!"
- Janice, Auckland

"Always use SCTI, value for money and easy to obtain cover. My recent claim reinforced how SCTI really listen to their customers and look for a very fair outcome."
- Peter, Rotorua

"Thank you so much – definitely recommend. We wanted to extend our travel insurance as we decided to stay longer, and it was a breeze. Our claim was processed quite fast too. Thank you again. Will use your company again in the future!"
- Sukhman, Morrinsville

"Very easy, straight forward process, especially when I am travelling to multiple countries. Other providers’ sites were very cumbersome to use and navigate."
- Craig, Auckland

"I had a quote from another company and, as I have health insurance with Southern Cross, I thought I'd compare the cost. SCTI was half the price of the other company and the online process made it quick and easy to apply."
- John, Christchurch

We would like to know what you think of us!

You can tell us how you feel about your experience with Southern Cross Travel Insurance by posting a review on the Feefo website. Your feedback is invaluable to us, and helps us to shape our services and products into the best possible experience for our customers.