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Why choose Southern Cross Travel Insurance?
+Based upon the total number of travellers trips we have insured across the markets where we operate for all our travel insurance products from January 1995 to October 2023.
#Based upon the total number of claims we paid as a proportion of all claims we received across the markets where we operate for all our travel insurance products from 26 September 2022 to 26 September 2023.
With Kiwi travellers for over 40 years
SCTI is part of the Southern Cross group; one of New Zealand’s most enduring and trusted brands. We’re 100% New Zealand owned, and have worked hard to forge a reputation as our country’s leading travel insurer. During this time, we're extremely proud to be recognised both locally and internationally for our commitment to delivering quality products, value for money and dedication to customer service.
Award-winning service as voted by YOU for 5 years running
We’re proud to win the Reader’s Digest Quality Service Award for the 5th year in a row. Our team is dedicated to providing you with outstanding service throughout every stage of your adventure.
What is travel insurance?
Travelling is all about discovering the unknown, so it’s no surprise that there can be a few hiccups along the way! Travel insurance is designed to better protect you from these unexpected events, from the moment you book your trip to the day you return home. Whether you have an unexpected flight delay or medical emergency, we’re here to help. Let us worry about what could go wrong, so you can start dreaming about what will go right.
How to compare travel insurance
What can travel insurance cover?~
We offer cover for unexpected events, so you can travel with peace of mind. We know each traveller and trip is different - that’s why we offer different policies and add ons so you can choose the type and level of cover you need - which may, or may not, include some of the scenarios below. As with any insurance policy, terms, conditions and exclusions apply so always make sure you read the Policy Document before buying your travel insurance policy to make sure it is right for you.
~ Please refer to the individual Policy Documents to see what your chosen policy covers.
We offer travel insurance that suits how you want to travel
We know how important it is to make sure you have the right type - and level - of cover, so we have different travel insurance policies to suit different types of travel, and the ability to personalise your cover to suit you with our optional add-ons. Whether you’re heading to Fiji for some R&R, London for an OE or Queenstown to hit the slopes, we’re with you.
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Relax, we're with you
When it comes to travelling, there’s always room for the unexpected to happen, that’s why we provide 24/7 emergency assistance and a simple process to make a claim on our website.
