Make a claim

Ready to submit your claim? To get started, complete the form below. We'll guide you through the claim process in the next steps.

Please note on average claims are currently taking us between 5 – 30 working days from the date you submitted your claim. More complex claims and claims missing any supporting documents can sometimes take longer.

Once you have submitted your claim, you can track the status by visiting Track a claim on our website.

Main policyholder details

Policy number is required.
Last name is required.
Invalid day format.
Invalid month format.
Invalid year format.

Examples of things you may need

  • Receipts
  • Medical documents
  • Police reports
  • Bank account number
SouthernCross - Icons_
Is this an emergency?

Frequently asked questions