Travel interruption cover
If your travel is interrupted as a result of an unexpected event for more than 12 hours, and you’re stranded overseas, we’ll reimburse you either for your additional actual and reasonable costs of scheduled transport, accommodation, tours, meals and communications to enable you to continue with your original planned journey, or for your unused prepaid costs (less all refunds and credits you are eligible to receive from third parties in respect of your additional costs or unused prepaid costs).
The maximum amount we will pay is the lower of either $30,000 per journey, or the qualifying expenses you incur for the first 30 days you are delayed after the 12-hour interruption.
But what about getting to the church on time? If you’ve left New Zealand and your journey to attend a special event is delayed as a result of an unexpected event, don’t worry - SCTI will pay up to $3,000 per person, to a maximum of $6,000 per journey, towards actual and reasonable additional costs of alternative transport that will enable you to get to your special event on time.
Please note, we only provide cover for a special event that cannot be delayed or rescheduled such as a wedding, funeral, conference, concert, show, festival or sporting event.
Need some help?
If you would like to get in touch, we’re here to help. Please feel free to email us firstname.lastname@example.org at any time, or speak to one of our friendly insurance experts on 0800 800 571. Our office hours are Monday – Friday, 8.30am – 7.00pm NZST/NZDT.
When calling from overseas, our worldwide emergency assistance team is available 24 hours a day, 7 days a week on +64 9 359 1600.
What you need to know
This page provides a summary of the key terms only. As with all insurance policies, terms and conditions apply. For our terms and conditions (including information about exclusions, excesses and sub limits) we recommend you read the travel insurance Policy Document.