Comprehensive travel insurance

Comprehensive travel insurance




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Whether it’s a delayed flight or a week of bad weather, overseas holidays rarely go exactly to plan. However, sometimes these travel mishaps become far more serious and far more expensive.

Emergency medical care, natural disasters and even air evacuation are all unpredictable possibilities that can devastate travellers who aren’t protected with comprehensive travel insurance.

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What is comprehensive travel insurance?

There’s a lot that can go wrong when travelling, which is why it’s a good idea to get a travel insurance policy that can help foot the bill for unexpected costs.

Comprehensive travel insurance is a great way to protect yourself from unforeseen events overseas. It can provide cover for almost all the things that can go wrong overseas, from stolen luggage to medical emergencies.

We’ve outlined below some of the ways a comprehensive plan differs from a basic policy.

Comprehensive travel insurance vs basic travel insurance

Basic travel insurance policies are often cheaper than comprehensive policies, but may only cover you in a couple of ways. For example, a basic insurance policy might provide some medical cover and personal liability insurance, but may not cover you for things like lost luggage or cancellation fees.

The risk of buying a basic policy is that you pay for limited cover, so you may find that you’re not insured if something happens outside of your policy benefits. The extra cost of buying a quality comprehensive policy might prove to be worth it when something more serious happens and you need to make a claim.

Couple on holiday with a rental scooter

Our TravelCare policy

Our comprehensive TravelCare policy offers outstanding benefits. When you protect yourself with TravelCare, you also gain access to our worldwide emergency assistance team, who are available 24 hours a day, seven days a week.

Our comprehensive TravelCare insurance includes cover for:

  • Unlimited medical and evacuation expenses that arise due to unexpected events while on your journey
  • Cancellation fees and lost deposits – increase your cover depending on the cost of your journey
  • Damaged or lost baggage
  • Personal items if they are stolen or damaged
  • Rental car excess should you have an accident
  • Emergency dental treatment
  • Funeral costs

What we don't cover

Comprehensive travel insurance doesn’t cover you for anything and everything under the sun. Just like basic policies, there are exclusions to keep in mind. For example our TravelCare policy doesn’t cover you:

  • If you’re under the influence of alcohol or drugs
  • f you’re breaking the law of your destination
  • If you’re hitchhiking
  • If you’re travelling to a destination with a ‘Avoid non-essential travel’ or ‘Do not travel’ rating on at the time of buying your policy
  • If your belongings are lost, stolen or damaged whilst left unattended
  • For pre-existing medical conditions that you didn’t declare when buying your policy

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Southern Cross Travel Insurance awards

We’ve been providing quality comprehensive travel insurance for over 35 years. This year, we’re proud to have received the Canstar award for Outstanding Value for Travel Insurance - International 2018.

To see why Southern Cross Travel Insurance could be the perfect comprehensive policy for your next adventure, get an instant quote today.



What you need to know

This page provides a summary of the key terms only. As with all insurance policies, terms and conditions apply. For our terms and conditions (including information about exclusions, excesses and sub limits) we recommend you read the travel insurance policy document.


*Terms and conditions apply to the promotion and to the purchase of a TravelCare policy.

Issued and underwritten by Southern Cross Benefits Limited trading as Southern Cross Travel Insurance. 

We are a Registered Financial Service Provider and a member of the Insurance & Financial Services Ombudsman Scheme.  Southern Cross Benefits Limited has an A (Strong) financial strength rating given by Standard & Poor's (Australia) Pty Ltd. The rating scale is: AAA (Extremely Strong) AA (Very Strong) A (Strong) BBB (Good) BB (Marginal) B (Weak) CCC (Very Weak) CC (Extremely Weak) SD or D (Selective Default or Default) R (Regulatory Supervision) NR (Not Rated). Ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.  Full details of the rating scale are available at Standard & Poor's (Australia) Pty Ltd is an approved agency under the Insurance (Prudential Supervision) Act 2010.

All our travel insurance policies (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

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