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Why do you need Visiting New Zealand travel insurance?

While New Zealand is generally regarded as a safe place for travellers, it is strongly recommended that all visitors have relevant insurance protection. With Visiting New Zealand travel insurance, you'll have the comfort of knowing that you'll be looked after if the unexpected happens.

New brochure translations available!

Our Visiting New Zealand brochure is now available in Chinese, Korean, and of course in English. To view or download the brochures, just click on the flags below.

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Are you eligible?

To be eligible for this Policy, You must hold a current New Zealand work visa or visitor visa or be exempt from the requirements to hold a visa to visit New Zealand.

For Seasonal Worker travel insurance, please contact your designated agent or email

Travellers aged 65 or older

If you are 65 years of age or older at the time your policy is issued, a premium surcharge will apply.

Key Benefits

  • Emergency assistance any time of the day or night
  • Cover for hospitalisation, doctor and prescription expenses
  • Medical evacuation back to your home country
  • Cover for travel delays and missed connections
  • Cover for lost or stolen passports and other important travel documents
  • Travel companion expenses, if you are hospitalised or repatriated
  • Lump sum personal accident cover
  • Personal liability cover
  • Rental vehicle excess cover
  • Cover for personal effects if you select Visiting NZ Max as your plan

Cover while you're working

Most types of work can be covered, except for professional sport, heavy manual and hazardous work. However, all work is excluded from personal liability claims.

Other important things you need to know

  • This policy is designed for temporary visitors working or travelling in New Zealand. If you are injured or become ill and the cost of medical and/or additional expenses is likely to exceed the cost of evacuation, we are entitled to return you to your home country if you are medically fit to fly. The standard of medical care available in your home country will not affect our decision to fly you home.
  • If you have applied for Permanent Residency and are injured or become ill, we are still entitled to return you to your home country if you are medically fit to fly. So if you are thinking about living permanently in New Zealand, we would strongly recommend that you review your policy and its suitability for your circumstances. Once you are a Permanent Resident of New Zealand, you are no longer eligible for cover under this policy.
  • The plan you select - Visiting NZ Max or Visiting NZ Essentials determines whether you are covered for the loss, theft or damage of your Baggage and Personal Items.
  • This policy covers you if the unexpected happens, but only for claims that are actual and reasonable.
  • We will not pay for irresponsible actions, such as leaving personal items unattended.
  • We will not pay for claims that relate to non-prescription drugs, alcohol or illegal activity.
  • It is your responsibility to pay for medical check-ups and treatment for the maintenance of your dental health.
  • If any claim involves an accident, you must first make a claim with the New Zealand Accident Compensation Corporation (ACC).
  • You must report any property, money or document loss or theft to the police, security, or appropriate authorities, within 24 hours of the discovery of the loss and obtain a full written report.
  • The excess of $100 applies per event under all sections of the policy.
  • You are not covered for losses that occur in your home country, except for events covered under Section 2 Changes to Your Journey.

All policies come with Southern Cross Emergency Assistance, giving you access to one of the world's largest network of emergency medical resources 24 hours a day, 7 days a week.

For a full list of benefits covered and the conditions and exclusions that apply to the Visiting New Zealand travel insurance policy please refer to the Policy Wording, which together with the Certificate of Insurance, make up the contract of insurance.