Visiting New Zealand?

Travel insurance designed for non residents with local support while you’re here

If you’re visiting New Zealand for a holiday, work, or to spend time with family, our Visiting New Zealand travel insurance policy helps protect you if the unexpected happens.

From medical treatment* to changes to your journey, you can enjoy your time here knowing you’re backed by a trusted New Zealand insurer who understands how things work locally and is here to help, 24/7.

Get cover for your visit in minutes.

Is this policy right for you?

This policy is designed for people who:

• Are visiting New Zealand and are not a New Zealand citizen or permanent resident
• Hold a current New Zealand visitor visa, work visa, or Electronic Travel Authority
• Are exempt from the requirements to hold a visa to visit New Zealand – including Parent Boost 
• Are aged 75 years or under when cover starts
• Haven’t been refused cover, had an insurance claim declined, or had an insurance policy cancelled or voided, because of fraud.

If this sounds like you, you’re in the right place.

Full eligibility criteria apply - please check these before you buy.

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Why travel insurance matters when visiting New Zealand

New Zealand is known for its beautiful landscapes and friendly people but if something goes wrong, being far from home can feel overwhelming. Medical care* for visitors can be expensive, systems may be unfamiliar and even a small disruption can quickly affect your plans. Travel insurance helps protect you from unexpected costs and gives you access to support when you need it most. That’s where we come in.

Why choose Southern Cross Travel Insurance?

Local help 24/7

If something doesn’t go to plan, our 24/7 emergency assistance team is available day and night, 7 days a week to help organise medical care* and provide support when it matters most.

Medical care while you’re here

Your policy includes cover for medical treatment* in New Zealand, including doctors’ visits, prescribed medication and specialist care, so you can focus on getting better not the bills.

Support in serious situations

In the event of a serious medical issue*, your policy includes cover for medical repatriation, helping you return home if medically necessary.

Optional cover for some pre existing medical conditions

Pre existing medical conditions aren’t automatically covered, as not everyone needs this protection. If you do, you can choose to add cover for eligible conditions and pay an additional premium. We’re clear about what is and isn’t covered before you buy.

Cover from start to finish

Your policy can cover you while travelling to and from New Zealand, including transit stops, for up to five days helping protect your journey from the moment it begins.

Children included at no extra cost

If your children are visiting New Zealand with you, they can be added to your policy at no additional cost to your base premium, helping protect the whole family.

Easy claims, online

If you need to make a claim, you can do it through My SCTI - a secure online portal where you can submit claims and manage your policy in one place.

A trusted New Zealand insurer

We’re 100% New Zealand owned and have been providing travel insurance for visitors to New Zealand since 2003. We’re proud to care for people while they’re visiting our home.

What you’re covered for (at a glance)

Depending on the options you choose, your Visiting New Zealand policy may include cover for:

• Medical treatment and emergency assistance
• Changes to your journey, delays and cancellations
• Medical repatriation
• Cash, bank cards and travel documents
• Personal accident and liability
• Rental vehicle excess

This is a summary only. Cover is subject to policy terms, conditions, exclusions, excesses and limits.

What you need to know

This page provides a general overview of the Visiting New Zealand travel insurance policy.

To fully understand what you’re covered for including exclusions, excesses and sub limits — please read the Policy Wording before purchasing. This will help you decide whether this policy is right for you.

Get cover for your visit to New Zealand

Enjoy your time in New Zealand with the confidence that comes from having support if the unexpected happens. Get a quote in minutes and see if Visiting New Zealand travel insurance is right for you.

*Cover for pre-existing medical conditions is only available if you have purchased the optional pre-existing medical conditions cover.