The last thing you want on holiday is for something to go wrong. However, sometimes the unexpected does happen, and if it does we want it to be as easy as possible for you to get your claims paid.
We answer your most common claims questions to help make the process as simple and stress-free as possible. Read more
The term ‘unattended luggage’ can cause some confusion for travellers. Let’s dive into what it really means. Read more
Want to know how your luggage is covered? Watch our animated infographic to find out more. Read more
Issued and underwritten by Southern Cross Benefits Limited trading as Southern Cross Travel Insurance.
We are a Registered Financial Service Provider and a member of the Insurance & Financial Services Ombudsman Scheme. Southern Cross Benefits Limited has an A (Strong) financial strength rating given by Standard & Poor's (Australia) Pty Ltd. The rating scale is: AAA (Extremely Strong) AA (Very Strong) A (Strong) BBB (Good) BB (Marginal) B (Weak) CCC (Very Weak) CC (Extremely Weak) SD or D (Selective Default or Default) R (Regulatory Supervision) NR (Not Rated). Ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Full details of the rating scale are available at www.standardandpoors.com. Standard & Poor's (Australia) Pty Ltd is an approved agency under the Insurance (Prudential Supervision) Act 2010.
All our travel insurance policies (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.Copyright © 2020 Southern Cross Benefits Limited