Visiting New Zealand

Visiting New Zealand




Why you need cover in New Zealand

While New Zealand is generally regarded as a safe place for travellers, it is strongly recommended that all visitors and visa holders have relevant insurance protection. With Visiting New Zealand travel insurance, you'll have the comfort of knowing that you'll be looked after if the unexpected happens.

Am I eligible?

Most non-residents holding visas other than an international student visa are eligible for cover. This includes but is not limited to:

  • Visitors/ Working Holiday and Guardian visas
  • Job search and work visas
  • General migrants

Once you are a Permanent Resident of New Zealand, you are no longer eligible for cover under this policy.

Brochures in other languages

Our Visiting New Zealand brochure is available in Chinese, Korean and of course in English. To view or download the brochures, just click on the links above, or the flags below.


Cover for work and jobs

Most types of work can be covered, except for professional sport, heavy manual and hazardous work. However, all work is excluded from personal liability claims. Claims for accidents should be made to the New Zealand Accident Compensation Corporation (ACC) in the first instance.

For workers under the RSE scheme we offer Seasonal Worker travel insurance, please contact your designated agent or email

Important things you need to know

  • This policy covers you if the unexpected happens, but only for claims that are actual and reasonable.
  • You must report any money or document loss or theft to the police, security, or appropriate authorities, within 24 hours of the discovery of the loss and obtain a full written report.
  • An excess of $100 applies per event under all sections of the policy.
  • In certain circumstances, we are entitled to return you to your home country if you are medically fit to fly.

For full terms and conditions, excesses and sub-limits, please refer to the Product Disclosure Statement (PDS) including Policy Wording.

*Terms and conditions apply to the promotion and to the purchase of a TravelCare policy.

Issued and underwritten by Southern Cross Benefits Limited trading as Southern Cross Travel Insurance. 

We are a Registered Financial Service Provider and a member of the Insurance & Financial Services Ombudsman Scheme.  Southern Cross Benefits Limited has an A (Strong) financial strength rating given by Standard & Poor's (Australia) Pty Ltd. The rating scale is: AAA (Extremely Strong) AA (Very Strong) A (Strong) BBB (Good) BB (Marginal) B (Weak) CCC (Very Weak) CC (Extremely Weak) SD or D (Selective Default or Default) R (Regulatory Supervision) NR (Not Rated). Ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.  Full details of the rating scale are available at Standard & Poor's (Australia) Pty Ltd is an approved agency under the Insurance (Prudential Supervision) Act 2010.

All our travel insurance policies (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

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