Travel insurance and COVID-19
Supporting our customers during COVID-19
We know that travelling can feel a bit more stressful than usual right now, due to the uncertainty of COVID-19. Our team is available to offer support during all levels of the COVID-19 Protection Framework and remains dedicated to supporting you on your journey.
Below are some of the common questions our customers have been asking in relation to COVID-19. We hope that these will give you some peace of mind when you're on your next adventure.
If your policy contains benefits relating to COVID-19, please refer to the relevant endorsement or Certificate of Insurance for full details about your cover. You can find the TravelCare endorsement here and the Domestic endorsement here.
COVID-19 frequently asked questions
We will continue to update these frequently asked questions as we learn more and respond to the ongoing COVID-19 situation.