Fraud hotline

If you would like to report potential fraud, please notify our Fraud and Investigation Team. We will use this information sensitively and will do our best to ensure that the information supplied will be treated confidentially.


Email or call us:

Send us an email at
Call us on 0800 STOP FRAUD (0800 786 737) free within New Zealand.

Postal Address:

Fraud and Investigation Team
Southern Cross Travel Insurance
Private Bag 99925, Newmarket
Auckland 1149, New Zealand