Unexpected weather

Posted Date: 16 April 2014

What do flooded roads and a trip overseas have in common?

Well, for 22 SCTI customers who have had their holiday plans unexpectedly upset in the last few weeks, the common factor has been travel insurance!

Winter is our busiest time at SCTI and the weather can play absolute havoc with travel schedules.

Last week more than a dozen Northland travellers were unable to catch their flights, stranded as flooding closed roads. Thankfully they’d booked their travel insurance early and we’ll be able to help.

So what should you do if Mother Nature prevents you from getting to the airport to make your flight?

Firstly, call the airline to see what options are available to you.

Secondly, call us and let us know what you plan to do. We can then advise you what you are covered for under your policy.  It could be that you just need to change your travel dates and claim for alteration costs, or, maybe it means you need to cancel your trip altogether and need to claim for the unused, prepaid costs.

Bear in mind that it’s not just the weather at home that can cause expensive delays.

Bad weather at your destination can also have a major impact on your holiday schedule. Australia, the Pacific Islands and Asia are popular destinations for Kiwis, but weather systems can hit these regions fast and strong causing travel delays and cancellations.

We also tend to have a spike in travel insurance purchases after a large weather event, such as Hurricane Sandy or flooding in Queensland. Perhaps these events serve as a timely reminder for many that even short-haul holidays can be affected by disruptions.

Remember, once an event has happened it’s too late to buy travel insurance to cover it. So purchase travel insurance as soon as you pay for your flights. That way, if an unexpected event happens before you go on holiday, we’ll be able to help.

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