If you have an emergency, please contact our Worldwide Emergency Assistance Team as soon as possible on +64 9 359 1600.
Please monitor Safe Travel www.safetravel.govt.nz for any government travel advice.
There is no cover for any claims, costs or losses under any section of your policy directly or indirectly arising from, related to or associated with war involving North Korea (whether declared or not) or acts of foreseeable violence or involving military operations.
Please refer to ‘General Exclusions of this Policy Applying to All Sections’ (31 & 32) on page 10 of the policy wording for more information.
If you need to alter your travel plans, please contact your service provider. Airlines, accommodation providers and tour companies may be able to offer refunds, credit notes or alter your bookings without charging additional fees.
Please contact us at firstname.lastname@example.org. This advice should be read in conjunction with your PDS, including Policy Wording.