Change of plan? Call us

Posted Date: 22 May 2014
Call us first

If you get sick, take your doctor's advice, but talk to the travel experts about your travel insurance.

Medical cover is one of the top reasons people take out travel insurance and most of us hope that we never have to use it.

However, if the unexpected does happen - whether before you leave or during your journey - make sure we are one of the first you call!

Altering your holiday can sometimes affect your cover. So, if your doctor advises you not to travel, let us know and we’ll be able to tell you if it affects your policy in any way.

If you need to see a doctor while travelling, you can call Southern Cross Worldwide Assist at any time and we’ll help direct you to the nearest English-speaking medical practitioner and provide payment guarantees to hospitals or emergency clinics.

In some cases of illness, the doctor may recommend that you cut your journey short and return home – if this happens, please call us first and we’ll be able to let you know if we require any documentation, such as consultation notes, to ensure you’re fully covered for the change of plans.

So before you travel, pop our Worldwide Assist +64 9 359 1600 number in your phone!

At Southern Cross Travel Insurance we want our customers to have the best experience possible on holiday. Before you make changes to your travel plans, let us advise you on the best way to do it. Talk to the experts!

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