Contact Us

If you have any questions about Southern Cross Travel Insurance you can call or email us. Or you can try browsing through our FAQ’s in Ask A Question to find the answers you are looking for.

Phone: 0800 800 571

From Overseas: +64 9 379 4970

Fax: +64 9 379 7628

Monday – Friday: 8.30am – 5.00pm


Post: Private Bag 99925, Newmarket, Auckland 1149

Southern Cross Emergency Assistance: +64 9 359 1600 (if you are going overseas) or +64 9 359 1602 (if you are coming to New Zealand).

Make a Claim: Please click here if you would like to make a claim.

All our policies come with Southern Cross Emergency Assistance, giving you access to one of the world’s largest network of emergency medical resources 24 hours a day, 7 days a week.