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This page will help you navigate through the Southern Cross Travel Insurance website.


Our policies


What we cover


Pre-existing conditions

Eligibility criteria

Travel insurance policy document

Working Overseas

What we cover


Pre-existing conditions

Eligibility criteria

Schedule of benefits

Product Disclosure Statement

International Student

What we cover


Eligibility criteria

Schedule of benefits

Product Disclosure Statement

Visiting New Zealand

What we cover

Eligibility criteria

Schedule of benefits

Product Disclosure Statement


What we cover

Lost or stolen items

Cancellation and alteration

Cash allowance

Emergency dental

Funeral expenses

Medical and evacuation

Travel delay

Rental vehicle

Bank card, passport and travel document cover

Personal accident cover

Personal liability cover


Why us

About us

Awards & reviews

Travel insurance guides

Compare travel insurance


Make a claim

Make a claim

How to claim

Common claims questions


Your policy

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United Kingdom



Travel insurance guides

Accommodation in New Zealand

Backpacker travel insurance

Banking in New Zealand

Comprehensive travel insurance

Cruise travel insurance

Driving in New Zealand

How do I find the best travel insurance?

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Travel advice

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Latest articles

8 reasons to fall in love with Japan

Guide to cabin luggage

Your guide to international SIM cards

The complete guide to food in Fiji

8 places to free your adventure

Overseas car rental tips

5 days in lesser-known London

Inflight scams - avoid theft on a plane

Ultimate travel checklist

Coolest hidden gems Australia

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Latest travel warnings 

Mount Soputan volcanic eruption, Indonesia

Super Typhoon Mangkhut

Hurricane Florence, USA

Hurricane Olivia, Hawaii

Hokkaido earthquake, Japan

Tropical Storm Gordon, USA

Typhoon Jebi, Japan

Hurricane Lane, Hawaii

Typhoon Shanshan, Japan

Lombok earthquake, Indonesia

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Issued and underwritten by Southern Cross Benefits Limited trading as Southern Cross Travel Insurance. 

We are a Registered Financial Service Provider and a member of the Insurance & Financial Services Ombudsman Scheme.  Southern Cross Benefits Limited has an A (Strong) financial strength rating given by Standard & Poor's (Australia) Pty Ltd. The rating scale is: AAA (Extremely Strong) AA (Very Strong) A (Strong) BBB (Good) BB (Marginal) B (Weak) CCC (Very Weak) CC (Extremely Weak) SD or D (Selective Default or Default) R (Regulatory Supervision) NR (Not Rated). Ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.  Full details of the rating scale are available at Standard & Poor's (Australia) Pty Ltd is an approved agency under the Insurance (Prudential Supervision) Act 2010.

All our travel insurance policies (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

Copyright © 2019 Southern Cross Benefits Limited