Site map

This page will help you navigate through the Southern Cross Travel Insurance website.

 

Our policies


TravelCare

What we cover

Destinations

Pre-existing conditions

Eligibility criteria

Travel insurance policy document

Working Overseas

What we cover

Destinations

Pre-existing conditions

Eligibility criteria

Schedule of benefits

Product Disclosure Statement

International Student

What we cover

Brochures

Eligibility criteria

Schedule of benefits

Product Disclosure Statement

Visiting New Zealand

What we cover

Eligibility criteria

Schedule of benefits

Product Disclosure Statement

 

What we cover


Lost or stolen items

Cancellation and alteration

Cash allowance

Emergency dental

Funeral expenses

Medical and evacuation

Travel delay

Rental vehicle

Bank card, passport and travel document cover

Personal accident cover

Personal liability cover

 

Why us


About us

Awards & reviews

Travel insurance guides

Compare travel insurance

 

Make a claim


Make a claim

How to claim

Common claims questions

 

Your policy


Cancel your policy

 

Customer help


Contact us

Emergency assistance

Frequently asked questions

Complaints and claims appeals

Privacy statement

Duty of disclosure

Solvency Margin

Terms of Sale

Cookie Policy

 

Destinations


Asia

Australia

China

Fiji

India

Japan

Malaysia

Pacific Islands

Thailand

United Kingdom

Worldwide

 

Travel insurance guides


Accommodation in New Zealand

Backpacker travel insurance

Banking in New Zealand

Comprehensive travel insurance

Cruise travel insurance

Driving in New Zealand

Family travel insurance 

How do I find the best travel insurance?

Instant quote

International travel insurance

Kids travel insurance

Medical travel insurance

Multi-trip travel insurance

Pregnancy travel insurance

Seniors travel insurance

Ski travel insurance

Student travel insurance

 

Travel advice


Latest promotions

Our promotions

Latest articles

Essential tips for travelling with toddlers

6 places to visit in autumn

8 destinations for sustainable travel

Long-haul flight tips

9 wellness retreats to add to your bucket list

Ultimate travel checklist

Best destinations for solo female travellers

10 tips for staying healthy ahead of travel

Top 8 Fijian islands for adventure travellers

Overseas rental car tips

View more >

Latest travel warnings 

Popocatepetl Volcano, Mexico

Tropical Cyclone Idai

Tropical Cyclone Oma

Extreme cold weather, USA

Ambae Island volcano, Vanuatu

Germany airport strikes

Mount Agung, Bali

Indonesia tsunami

Gatwick Airport flight disruptions, UK

Air New Zealand strikes

View more >

*Terms and conditions apply to the promotion and to the purchase of a TravelCare policy.

Issued and underwritten by Southern Cross Benefits Limited trading as Southern Cross Travel Insurance. 

We are a Registered Financial Service Provider and a member of the Insurance & Financial Services Ombudsman Scheme.  Southern Cross Benefits Limited has an A (Strong) financial strength rating given by Standard & Poor's (Australia) Pty Ltd. The rating scale is: AAA (Extremely Strong) AA (Very Strong) A (Strong) BBB (Good) BB (Marginal) B (Weak) CCC (Very Weak) CC (Extremely Weak) SD or D (Selective Default or Default) R (Regulatory Supervision) NR (Not Rated). Ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.  Full details of the rating scale are available at www.standardandpoors.com. Standard & Poor's (Australia) Pty Ltd is an approved agency under the Insurance (Prudential Supervision) Act 2010.

All our travel insurance policies (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

Copyright © 2019 Southern Cross Benefits Limited