Refund for Southern Cross Group Employee Discount
We want to let you know you were entitled to an employee discount on your SCTI insurance policy, but didn’t claim it.
We recently discovered that, at times, we were not clear in our communication about how to obtain your employee discount when you bought a policy, or policies, with us.
How we’re putting this right
Ensuring we do the right thing by our customers is our number one priority. That’s why we want to ensure that you receive a refund for any overpaid premium, plus interest, as quickly as possible.
We’ve identified all the customers we owe a refund to, and if impacted, you should receive a communication confirming the refund you’re owed.
What do you need to do?
Click on the button below so we can validate your details and collect your New Zealand bank account number to process your refund. You’ll need to use the reference number provided in the email, your email address (must be the one we sent the email to), the name you provided as the main policy holder and confirm your date of birth.
We'll then refund the amount due to your chosen account within 3 working days.