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Quick Links

  • Make a claim
  • Track a claim
  • FAQs
  • Contact us
  • Our policies
    • Holiday in NZ
      • Domestic Icon
        Holiday in NZ
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      • Holiday Icon
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        TravelCare for Cruise
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  • Why us
    • About us
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    • How to compare
  • Travel advice
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  • Log in

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View our frequently asked questions. If you have a media enquiry, please contact our Communications and Brand Team.

Call from overseas

Monday - Friday

8.30am - 7.00pm

+649 9796593
Call from New Zealand

Monday - Friday

8.30am - 7.00pm

0800 800 571
Write to us

Private Bag 99925, Newmarket

Auckland 1149, New Zealand

Email us
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Issued and underwritten by Southern Cross Benefits Limited trading as Southern Cross Travel Insurance. 

We are a Registered Financial Service Provider and a member of the Insurance & Financial Services Ombudsman Scheme.  Southern Cross Benefits Limited has an A (Strong) financial strength rating given by Standard & Poor's (Australia) Pty Ltd. The rating scale is: AAA (Extremely Strong) AA (Very Strong) A (Strong) BBB (Good) BB (Marginal) B (Weak) CCC (Very Weak) CC (Extremely Weak) SD or D (Selective Default or Default) R (Regulatory Supervision) NR (Not Rated). Ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.  Full details of the rating scale are available at www.standardandpoors.com. Standard & Poor's (Australia) Pty Ltd is an approved agency under the Insurance (Prudential Supervision) Act 2010.

All our travel insurance policies (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

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