Contact us

View our frequently asked questions. If you have a media enquiry, please contact our Communications and Brand Team.

If you would like to report potential fraud, please notify our Fraud and Investigation Team. We will use this information sensitively and will do our best to ensure that the information supplied will be treated confidentially. Send us an email at or call us on 0800 STOP FRAUD (0800 786 737) free within New Zealand.

Postal address: 
Fraud and Investigation Team
Southern Cross Travel Insurance
Private Bag 99925, Newmarket
Auckland 1149, New Zealand