Our contact centre hours

PLEASE NOTE: Our Contact Centre hours of operation for Thursday 13th April 2017 are 8:30am - 3pm NZT. We apologise for any inconvenience this may cause. 

If you are calling from overseas and have an emergency please call our Emergency Assistance team, on +64 9 359 1600, who are available 24 hours a day 7 days a week.

We will resume our normal hours of operation, Monday to Friday 8:30am to 5pm NZT, from Tuesday 18th April 2017 after the Easter holiday.