Our holiday operating hours

For general enquiries, give us a call on 0800 800 571 or email our team at info@scti.co.nz during the hours of operation below.

If you're overseas and have an emergency, please call our emergency assistance team on +64 9 359 1600. They’re available 24 hours a day, 7 days a week.


Date Hours (NZST)
Christmas Day, Wednesday, 25 December CLOSED
Boxing Day, Thursday, 26 December CLOSED
Friday, 27 December 8.30am - 5.00pm 
Saturday, 28 December CLOSED
Sunday, 29 December CLOSED
Monday, 30 December 8.30am - 5.00pm 
Tuesday, 31 December 8.30am - 5.00pm 
New Years Day, Wednesday, 1 January CLOSED
Thursday, 2 January 8.30am - 5.00pm 

*Terms and conditions apply to the promotion and to the purchase of a TravelCare policy.

Issued and underwritten by Southern Cross Benefits Limited trading as Southern Cross Travel Insurance. 

We are a Registered Financial Service Provider and a member of the Insurance & Financial Services Ombudsman Scheme.  Southern Cross Benefits Limited has an A (Strong) financial strength rating given by Standard & Poor's (Australia) Pty Ltd. The rating scale is: AAA (Extremely Strong) AA (Very Strong) A (Strong) BBB (Good) BB (Marginal) B (Weak) CCC (Very Weak) CC (Extremely Weak) SD or D (Selective Default or Default) R (Regulatory Supervision) NR (Not Rated). Ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.  Full details of the rating scale are available at www.standardandpoors.com. Standard & Poor's (Australia) Pty Ltd is an approved agency under the Insurance (Prudential Supervision) Act 2010.

All our travel insurance policies (including but not limited to the benefits, terms, conditions and exclusions) and premiums quoted are subject to change.

Copyright © 2020 Southern Cross Benefits Limited